Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the typical delivery timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item. White-glove delivery for larger furniture pieces may require additional scheduling time.
Do you offer international shipping?
Currently, Tudo and Co ships to select countries. Shipping rates and delivery windows vary by destination and are calculated at checkout. Please note that international customers are responsible for any applicable customs duties or taxes.
What is your return policy for home goods?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's tracking portal. You can also view your order status by logging into your Tudo and Co account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through our partners at checkout.
Are the colors on the website an accurate representation of the products?
We strive to display our products as accurately as possible. However, due to differences in monitor settings and lighting conditions (such as studio vs. natural home light), slight color variations may occur.